Read Skill Building Module #16: Managing Resistance to Change (pp. 615-616) in Organizational Behavior (11th ed.), excluding the Self-Assessment Interpretation section, and the Reinforcement Activities section.
Determine what you think would be the best three approaches for managing resistance to change, of the six approaches listed in the Skill Concepts and Behaviors section, to apply to the nursing teams situation.
The six approaches for managing resistance to change are:
1.Education and communication
2.Participation
3.Facilitation and support
4.Negotiation
5.Manipulation and co-optation
6.Coercion
Part II
Compose a description of how you would implement each of the three best approaches at the hospital. Create a distinct, 100- to 200-word plan for each approach. Identify in each of the three plans if you would use one or more of the following four approaches to managing organizational change:
1.LewinÂ’s Three-Step Model
2.KotterÂ’s Eight-Step Plan for Implementing Change
3.Action Research
4.Organizational Development
Be sure to include your rationale for why you selected the approaches you did, and why you think they will work.
